HOMA - SERVICE AND SUPPORT

HOMA SERVICE

Expert advice and support

Within HOMA's offer, advice and service are just as important as the quality of our products. This is why HOMA provides comprehensive pre-sales and after-sales services to ensure that the customer receives the most suitable pump for his project and that he can use it reliably over a long period. HOMA partners in planning and engineering offices, the trades and specialist retailers are trained about pump technology and the HOMA products through dedicated instruction and training courses to deepen their specialist knowledge and to ensure they are right up-to-date. This means that HOMA customers can always find a competent contact person close at hand.

Well-qualified sales team

A well-qualified sales team assists in finding the most suitable solution for the given requirements - whether in standard or special cases. It only needs a phone call and internal specialists and members of HOMA's external sales force will be at the customer's side  to give practical advice about fitting, installation and commissioning for anything from small pumps to large installations.

Repair service

The central repair service with its warehouse for replacement pumps and leased pumps at the main factory is integrated into an extensive network of authorised workshops. In an emergency, to prevent pumps from being inoperative for long periods, replacement parts can, whenever necessary, be dispatched throughout the world with the help of tried and trusted logistics partners.

Service-Contact

Our service team will be only too pleased to provide support on all questions of maintenance and repair for your HOMA product.

Service-Hotline:

+49 (0)2247 702 333

24h-Emergency-Contact:

+49 (0)2247 702 298


Email

Our sales locations

Supporting you locally. Throughout the world.

HOMA de-watering and sewage handling technology is represented in over 60 countries throughout the world. Our sales network has been built up over decades to ensure close links with the customer. These agencies represent an important link to the users of our products. They guarantee competent advice for our customers - any time, any place.

OUR PUMP-WIKI

Comprehensive information

Submersible pumps from A to Z. We have set up an ever-expanding reference library for you about the world of pumps - so no question is left unanswered.

Show pump Wiki

Authenticity check of HOMA products

To protect you against product counterfeiting and plagiarism, we provide a resource to check the authenticity of your HOMA product.


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Returns handling

For trouble-free handling of returns, please observe the following steps.


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HOP.Sel

pump selection program

This program provides the HOMA product catalogue with all technical data and information. It also allows the selection of applicable products by entering the required hydraulic operating data and further selection criteria.

Updates and HOP.Sel software

Customer-survey

Your Opinion Counts! Your participation will help us to improve our service quality continuously.


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HOMA Cloud

Click here the leave this website to our HOMA Cloud. Enter them your username and password order to log in. Please contact your customer representative to get new log in data.


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